I had a chair crunch the top of my highback. I had a visit with the
manager. He agreed that the chair shouldn't be so low as to do damage
to highbacks so he order me a new one (2000 Burton CFX). I found out
later that it had happened to someone else also. He gave me 4 free
lift passes for my inconvenience. Although when I went back a week
later the lift wasn't fixed.


I've never come across this, maybe we have different lift chair setup in
Ontario - how does the chair damage your highback? Does the bottom of a very
low chair hook off the highback or something? I've had the free binding get
caught up in those ski footrests once which resulted in a very hairy moment
during the getoff.

Just need to know what to watch out for.